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FAQs – Girlfriend Collective

Find answers to the most frequently asked questions at Girlfriend collective.

US Shipping

International Orders, Shipping, and Returns

🌎 International Shipping

🇺🇸 US Orders & Shipping

What is your return policy?

What is your exchange policy?

How do I return/exchange a gift?

Start a Return

Start an Exchange

🌎 International Returns

🇺🇸 US Returns & Exchanges

International Orders & Shipping

Taxes & Duties

International Returns

🌎 International Orders, Shipping, and Returns

How do I find my size?

Do you have fit suggestions for my body type?

Do all colors fit and feel the same?

Fit & Sizing

My package is missing. What should I do?

Something I ordered is damaged. What should I do?

Order & Product Issues

Are your garments PFA-free?

How do I wash and take care of my Girlfriend Collective pieces?

When are you restocking?

Are your leggings sheer-proof and sweat-proof?

Fabric Guide

Product Information & Care

How do we know you’re really fair-trade, and using recycled fabrics?

What can I do about microfibers?

What's the deal with your recycled nylon fabric?

What happens to the water used during your dyeing process?

How is your recycled fabric made?

Where do you source all of your water bottles?

How do you dye?

What’s SA8000?

Where do you manufacture?

Is everything eco-friendly?

How do you turn old water bottles into clothes?

Are you carbon neutral?

Sustainability & Manufacturing

What do I get for joining The Collective?

How do I redeem my points?

Can I use my rewards and discounts all at once?

Will I get my points back if I return my purchase?

How do I leave a review for points?

What counts towards my 300 points bonus?

How does #goodjobgf work?

What is Refer a Friend?

The Collective Rewards & Referrals

Discount codes

What is Catch?

Do you offer price adjustments?

Payments & Discounts

What is ReGirlfriend?

ReGirlfriend

Find answers on US-based orders and shipping questions.

Find answers on US-based returns and exchanges.

All about International Orders, Shipping, and Returns.

Find answers to frequently asked questions about Fit & Sizing

Find answers to frequently asked questions about Order and Product Issues.

Find answers to frequently asked questions about Product Information & Care.

Find answers to frequently asked questions about Sustainability & Manufacturing.

Find answers to frequently asked questions about Referrals & Rewards.

Find answers to frequently asked questions about Payments & Discounts.

Find answers to frequently asked questions about ReGirlfriend.

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