FAQs – Girlfriend Collective logo
FAQs – Girlfriend Collective logo

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Rewards & Referrals

Find answers to frequently asked questions about Referrals & Rewards.

What do I get for joining The Collective?

Aside from our lifelong friendship, you’ll receive 25 points instantly upon sign up. As you earn more, you’ll become eligible for things like free shipping, early access, and exclusive gifts. Ooh. If you haven't already, simply sign up here and start

How do I redeem my points?

Follow these steps below to redeem your points:. 1. Log in to you account/. 2. Add items to your cart. 3. Select Checkout from your mini-cart. 4. At checkout, select how many points you'd like to apply to your purchase in the right-hand drop down bar

Do my points expire?

Your points will only expire if we haven’t registered any activity (like sending your referral link, completing a referral, placing an order, posting a review, or creating an account) on your account for 12 months.

Does my Loyalty tier status expire?

Once you’ve earned your tier, you will retain that tier for 12 months. To maintain your tier status you will need to spend the minimum amount required for that tier before your 12 months are up to requalify. If a member does not requalify for their p

Can I use my rewards and discounts all at once?

We don’t allow code stacking in a single order. You can only use one discount code or reward point offer on a single $50+ purchase in one of the following ways:. 100 points = $5. 300 points = $15. 500 points = $25

How do I get my free gift for entering Jade and Sage?

If you recently hit our Jade or Sage Tier (congrats!), you’ll receive extra points in your account after you’ve passed the return date of your most recent purchase.

I'm not seeing a place to apply my points!

You might have opted in to Shop Pay. At this time, rewards cannot be redeemed on the Shop Pay platform. To opt out, scroll to the bottom of the Shop Pay checkout page and select Check out as guest. This will redirect you back to our site where you ca

My points won't apply.

Your order subtotal must be at least $50 to redeem any points. If you are still running into any issues, please fill out our contact form or chat us so we can help!

Will I get my points back if I return my purchase?

If you return your entire purchase, the points you used on that order will be returned to your account within 1-2 business days from the day you receive your refund confirmation email. If you're returning a portion of your purchase, points used will

What counts towards my 300 points bonus?

You'll receive a 300-point bonus for every 5 orders you place that have a minimum order value of $125 each. You can track your progress for this reward on your account homepage under "Rewards History".

How do I leave a review for points?

Only reviews that are placed through our review request email will count towards your point balance. This is an email that will arrive about 30 days after you've placed an order. Reviews placed directly through our website will not give you any point

How does #goodjobgf work?

#goodjobgf is our initiative to get Girlfriends doing good. Tag us in a photo or video on IG or TikTok of yourself wearing Girlfriend and doing something good for the earth and using the hashtag #goodjobgf. Please allow 24-48 hours for points to be a

Why haven't I received a review request email for my purchase?

You also may not have gotten a Review Request for any of the following reasons:

How do I submit a Photo Review?

After you submit your written review via our review request email, you will be redirected to a page where you can upload your photo(s) of you wearing the product. We recommend using one of these file types: JPEG, JPG, or PNG format.Once you are done,

What is Refer a Friend?

Refer a Friend is our referral program that allows you to share a code with friends and receive a free Compressive High-Rise Legging or Compressive Mid-Rise Legging after they buy. Share your personalized link to give your friend 30% off their first

How do I refer a friend?

Head over to our Refer-A-Friend page here.Enter your friend’s email address into the fieldSelect Next — Your friend will receive an email with your referral link to make their first purchase.

How will my friend receive their discount code?

Once your friend clicks on the referral link you sent to them, they will be redirected to our site and will see a pop-up asking them to confirm their email address. Once their email address verified, they will see a discount code they can copy and pa

What leggings can I get with my referral reward?

Free legging codes can be redeemed only for the Compressive High-Rise Leggings or  Compressive Mid-Rise Leggings and exclude new limited colors (within 30 days of launch) or style releases. Please note that styles purchased with a Free Legging Code c

How do I change the email address on my account?

Although you won't be able to update this on your own, please fill our our contact form with your current and updated information so our team can assist you.

Is it possible to combine two accounts or transfer points between them?

Although we're unable to combine accounts, please fill out our contact form with the email addresses used and your preferred email address. Our team would be happy to see what we can do to help. :)