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FAQs – Girlfriend Collective

Find answers to the most frequently asked questions at Girlfriend collective.

To track an existing order, enter your order number into the tracking page below:

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All orders ship within 1-4 business days of the order date. Once your order ships, you'll receive a shipping confirmation email with tracking. 

A quick note that some of our orders do ship in multiple packages so it's possible that some items may arrive before the rest of your order.

We are not able to offer expedited shipping at this time.

US:
Your order will arrive within 7-10 business days after it ships depending on customs.* 

US Territories & APO/FPO:
If you’re in AK, HI, PR, GU, or a US military base, your order may take an additional 2-4 weeks.

International:
If you are in Canada, the UK, or Australia, your package will arrive 8-12 days after it ships.

*We work hard to stick to these timeframes, but in the event of weather, carrier or customs delays, or production issues, your delivery may take longer. We promise we’ll make sure any wait is as short as possible. Please note that any order placed after 4 PM PST on Friday or over the weekend will ship out the following Monday. We are unable to process orders on weekends or holidays.

When will my order arrive?

This is a tricky one.

We have certain collections that are a part of our core Girlfriend product line, which we restock periodically. (Unfortunately, we don’t have set dates for our restocks, but we try to let you know as soon as we get word.)

Our Essential colors (Black, Moss, Midnight, Plum, and Earth) are restocked year-round.

For our seasonal limited color collections, we rarely (if ever) restock them. As a slow fashion company, we produce these limited color collections in smaller quantities to avoid overproduction (because waste is gross and there’s nothing more wasteful than overproduction). We try to restock if there’s a demand, but the health of our planet and the people who make your clothes come first. So, if an item you like is in stock in your size and color, get it while it’s hot — and, you know, available.

If you see an item you want out of stock on the site, simply click the JOIN WAITLIST button on the product page. This will automatically sign you up for notifications should this product ever come back into stock.

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🇺🇸 US Orders & Shipping

🇺🇸 US Returns & Exchanges

🌎 International Orders, Shipping, and Returns

Fit & Sizing

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Product Information & Care

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