FAQs – Girlfriend Collective logo
FAQs – Girlfriend Collective logo

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🇺🇸 US Returns & Exchanges

Find answers on US-based returns and exchanges.

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🌎 International Returns

Questions about international returns? Click here.

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What is your return policy?

What is your return policy?. We gladly accept unworn, unwashed items with the tags and/or hygiene liners still attached within 30 days of their ship date. All promotional purchases, such as leggings redeemed with a Free Legging Code, free gifts, e-Gi

What is your exchange policy?

We gladly accept unworn, unwashed items with the tags and/or hygiene liners still attached within 30 days of their ship date. All promotional purchases, such as leggings redeemed with a Free Legging Code, free gifts, e-Gift Cards, or items marked fin

How do I return/exchange a gift?

Sorry your gift didn't work out. Don’t worry, you can return it for store credit — promise we won’t tell. Head over to our Returns Page here. Then click on Start Here next to Received a gift? on the bottom right hand side of the page. Make sure you h

Start a Return

Head over to our Returns & Exchanges page and enter your order number and zip code. Select the item(s) you want to return. Select the reason for your return. Select your refund method. Select your return method. Review your return request and click s

Start an Exchange

Head over to our Returns & Exchanges page and enter your order number and zip code. Select the item(s) you want to exchange. Select the reason for your exchange. Choose the item you’d like to exchange for and click Select. Select your return method.