FAQs – Girlfriend Collective logo
FAQs – Girlfriend Collective logo

All articles

šŸ‡ŗšŸ‡ø US Returns & Exchanges

Find answers on US-based returns and exchanges.

Categories

šŸŒŽ International Returns

Questions about international returns? Click here.

1 article

Articles

What is your return policy?

What is your return policy?. We gladly accept unworn, unwashed items with the tags and/or hygiene liners still attached within 30 days of their ship date. All promotional purchases, such as leggings redeemed with a Free Legging Code, free gifts, e-Gi

What is your exchange policy?

We gladly accept unworn, unwashed items with the tags and/or hygiene liners still attached within 30 days of their ship date. All promotional purchases, such as leggings redeemed with a Free Legging Code, free gifts, e-Gift Cards, or items marked fin

How do I return/exchange a gift?

Sorry your gift didn't work out. Don’t worry, you can return it for store credit — promise we won’t tell. Head over to our Returns PageĀ here. Then click onĀ Start HereĀ next toĀ Received a gift?Ā on the bottom right hand side of the page. Make sure you h

Start a Return

Head over to ourĀ Returns & Exchanges pageĀ and enter your order number and zip code. Select the item(s) you want to return. Select the reason for your return. Select your refund method. Select your return method. Review your return request and click s

Start an Exchange

Head over to ourĀ Returns & Exchanges pageĀ and enter your order number and zip code. Select the item(s) you want to exchange. Select the reason for your exchange. Choose the item you’d like to exchange for and click Select. Select your return method.