FAQs – Girlfriend Collective logo
FAQs – Girlfriend Collective logo

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🇺🇸 US Orders & Shipping

Find answers on US-based orders and shipping questions.

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🌎 International Shipping

Questions on international shipping? Click here.

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US Shipping

How do you ship?. In order to limit the distance your items travel and avoid extra CO2, we keep our goods consolidated in a fulfillment center near our main factory in Guangzhou, China and then ship out from there. (Rather than shipping everything fr

How do you ship?

In order to limit the distance your items travel and avoid extra CO2, we keep our goods consolidated in a fulfillment center near our main factory in Guangzhou, China and then ship out from there. (Rather than shipping everything from our SA8000-cert

When will my order arrive (US)?

All orders ship within 1-4 business days of the order date. Once your order ships, you'll receive a shipping confirmation email with tracking. Please note that we do not offer expedited shipping at this time. We ship all orders via a Standard shippin

How do I track an order?

To track an existing order, please enter your order number on the tracking page below:. TRACK MY ORDER. wrong Please note that you might receive your items in multiple packages. You can always view the different parts of your order on the first colum

I only received part of my order.

We try our best to ship everything at once but, please keep in mind that your pieces will ship as they become available. This means you might receive multiple packages. You can always view the different parts of your order on the first column on your

What if I need to make changes to an order?

We’re unable to make any changes to an order once it has been placed. This includes address changes. If an order is on its way to the wrong address, we recommend getting in touch with the carrier as soon as possible. They may be able to assist you wi

Can I cancel my order after it has been confirmed?

Orders cannot be cancelled or modified after they've been placed. If you have any questions, please fill out our contact form to get in touch with our team.