FAQs – Girlfriend Collective logo
FAQs – Girlfriend Collective logo

All collections

What does "pre-shipment" mean?

“Pre-shipment” and "on its way" is postal service lingo that, in our case, means your order is going through customs. So if you see “pre-shipment” on your tracking page, don’t fret — your order is on its way and tracking will update within the next couple of days. If you’d like, you can sign up for shipping notifications on your USPS tracking page or the Shop App to be informed when your order arrives at the USPS facility and is distributed for delivery.

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