FAQs – Girlfriend Collective logo
FAQs – Girlfriend Collective logo

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Taxes & DutiesUpdated a month ago

Will I be charged extra taxes and duties after my item clears customs?

If you live in Canada, Australia, or the UK, your deliveries are shipped on a DDP (Delivery Duty Paid) system, so you won't pay any additional fees when your order ships or crosses a border. Duties and taxes are calculated directly into your shipping costs and will be factored into the total price you pay at check out.

Please note that all prices on our website are reflected in USD. We do not charge any fees other than the amount owed for your order. Any foreign transaction fees charged to you would be collected through your bank and are not under our control. We are unable to process any refunds for these transaction fees.

How are taxes and duties calculated?

Duties and taxes are calculated on a country-by-country basis based on the items purchased, where they were made, where they’re headed, and the total order value. This includes the sales tax in your country and duties charged for processing by your country.

If you have any other questions about duties/taxes, please contact your local customs office or drop us a line at [email protected].

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