FAQs – Girlfriend Collective logo
FAQs – Girlfriend Collective logo

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My package is missing. What should I do?Updated 2 months ago

If your package has been marked as delivered, please allow an additional 3-5 days for the package to arrive before following the steps below.

If your package hasn’t arrived and you haven't seen movement on your tracking page in over 10 business days from the latest update, please fill out our contact form or chat us with the following information:

• Your name

• The email address used to place the order

• Order #

• A list of missing items

• An alternative shipping address if available. Please note that an alternative address is highly recommended if you suspect your package was stolen or if it was marked as delivered but not found.

Once our team reviews your information, they can further assist you!

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